Installation Components and Compatibility

MobileTech Components to Install

To set up and implement MobileTech, you must install these components:

• MobileTech Server 2026.0.32 includes Resco Woodford v18.1.1, Publish Version 16.0

• MobileTech 2026.0.32.Woodford (included in installation)

• MobileTech+ 2026.0.32.Woodford (if you are using MobileTech+)
  IMPORTANT: Due to issues with Resco licensing where the license is assigned to any technician who syncs with the MobileTech+ project, even if they are not assigned the Inspector Role, you need to have two Woodford projects (one for MobileTech+, one for MobileTech). See Import the MobileTech Woodford Project for the updated steps for creating a child project and importing the MobileTech+ project.

• Resco Mobile CRM 18.1.9.9 or higher (from device App Store)  
  Note: The two most recent major versions of MobileTech are validated for use with the latest release of Resco MobileCRM. While older versions of MobileTech may function with Resco MobileCRM, compatibility is not guaranteed, and use of unsupported versions is at the user’s own risk.  

Important Notes

• Microsoft announced on May 24, 2024, that they are deprecating Bing Maps. Customers using Bing Maps for Enterprise Basic or Free license will no longer be able to use Bing Maps for Enterprise services beyond June 30, 2025. To continue using Mapping in MobileTech, you will need to obtain a Google Maps API key at Google Maps Platform Pricing - Subscriptions and Pay as you go . (You will need an API key that includes Maps and Routes. You do not need Places.) See Enter the Google Maps API Key.

• As App Stores increase their security requirements, HTTPS (with Trusted SSL Certificates) will soon become required across all device types.  Therefore, we recommend you transition your MobileTech environment to use SSL with a trusted certificate.

• Do not install MobileTech server components on your SQL Server machine. 

• Install MobileTech Administration on the MobileTech web server.

• If your technicians need WiFi, and your company typically turns it off overnight and on weekends, you might want to reconsider this practice to ensure they have the necessary access.

Compatibility

To find a complete list of system requirements across all the Signature modules, refer to the System Requirements documentation.

This table lists the tested and supported compatible versions of MobileTech 2026.

Incompatibility

• The MSI (non-Windows Store) version of the Resco Mobile CRM available from the Resco website is no longer compatible with MobileTech. If you currently use the MSI version, you must migrate to the Windows Store version and should plan accordingly before upgrading.

• Flexible Forms are not compatible with Microsoft Windows 11.

• Servers running Cylance script control. 

• MobileTech inventory transactions do not support Microsoft Dynamics GP Inventory Lots.

Obtain a Google Maps API Key

To use the Mapping feature on any device, you will need to obtain a Google Maps API key at Google Maps Platform Pricing - Subscriptions and Pay as you go. You will need the Maps JavaScript API (Maps > Dynamic Maps) and Geocoding (Places tab). Geocoding is required for setting coordinates. See Enter the Google Maps API Key.