MobileTech+ creates an AI summary from appointment details, service call information, assigned equipment and their details, consumed inventory, time entries, notes, the service call or appointment task, and any MobileTech+ templates.
Notes
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Input Character limits:
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Additional Details text input: 4,000 characters
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Total Input: 16,000 characters
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Output Character Limit:
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Resolution Notes: Maximum character limit is 32,000
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Device must be online with access to AISummary.
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Azure connectivity is required; customers should coordinate with WennSoft to obtain the necessary Azure configuration.
To generate the AI Summary:
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Select Appointments, or from a service call, select the Appointments tab.
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Select an appointment and select Complete. If you are in the appointment window, to complete the appointment, you can select the menu icon and then select Complete.
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Select Generate Summary.
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In the Generate Summary form, enter additional details if needed and then select Generate Summary.
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In the AI summary that is generated, you can edit or add details.
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Select I Approve This Summary to add the generated summary to the Resolution Notes field on the Summary Tab. You can enter additional information in the Resolution Note field, if needed.