/*<![CDATA[*/ div.rbtoc1765575805175 {padding: 0px;} div.rbtoc1765575805175 ul {list-style: disc;margin-left: 0px;} div.rbtoc1765575805175 li {margin-left: 0px;padding-left: 0px;} /*]]>*/ Simple Email Email with Attachment Customer Calls for Service and Wants Notifications
Simple Email
Depending on the recipient configuration in the Event Trigger Properties, the following may occur:
Email with Attachment
In addition to the email, the customer may attach a file to the email message. For example, a picture of the malfunctioning equipment.
Customer Calls for Service and Wants Notifications
