Resetting Technician Starting Locations

To reset the technician’s vehicle location to the same starting point each day for routing purposes, at the beginning of the work day, the dispatcher can reset all technicans to their starting home location. The technician starting locations are set up on the Resource Options tab in Administration Setup. See Setting Up Resource Options for more information.

To obtain technician starting locations:

1. In Schedule, select the menu icon.

2. Select Geocoding.

3. On the far left side of the window, select Reset Resource Locations.

Your administrator may have enabled the automatic reset SQL job in Microsoft SQL Server Management Studio (SSMS). If so, you will not have to manually reset the starting locations. See Automatically Reset Technician Starting Locations.

Administrators also can reset the starting locations as described in Processing Requests.