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11/13/24 - Time Compatibility Updates

To maintain compatibility with Signature Time and Signature, please download and install the TimeTrack Add-In 18.7.26, Sync2Core 18.7.4, and Schedule 2024 updates on the Product Downloads page. After installing the update, you must configure the server objects. 

Note: The TimeTrack Add-In 18.7.xx requires Schedule 2024.

Complete the steps in the following order:

  1. Install Latest Schedule

  2. Install TimeTrack Add-In

  3. Install Sync2Core

  4. Configure the Server Objects

This update includes:

  • Updates were done to allow for the new Department and Division filtering features. These new features are only available if you have Schedule 2024 (or higher) installed. KT-2413

  • Changing the division on a service call or job now triggers an incremental sync.

  • Job cost codes sync only when the job is active in Signature. If the job is marked inactive, the associated active cost codes will not sync. KT-2485

  • Sync2Core is now reading from the wsSetupOptions table instead of the BOBIntegrationSettings table. KT-2506

  • When syncing, users will no longer see the error message “Sync2Core is throwing error "Cannot read keys when either application does not have a console or when console input has been redirected." KT-2507

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