Issues Fixed

Case #	Issue Fixed
SCHED-1044	The default company now displays in the User Profile as expected.
SCHED-1077	Removed the ability to create a new service call from a resource activity.
SCHED-1010	If an appointment has an unscheduleable status, the date and time cannot be edited. This appointment also cannot be dragged and dropped onto the schedule board with this type of status. Changing the status to a valid value reenables the date/time field for editing.
SCHED-1136	Users can now delete appointments as expected from the Related Appointments window accessed from the Service Call window.
SCHED-1145	When creating a new appointment from a completed appointment, the start date can now be edited.
SCHED-1147	Error messages that display at the top of the window now automatically resize to show the entire message.
SCHED-1148	When creating a new service call, if a caller name is added to the appointment that contact name now displays as expected in Signature when you have the option selected as Auto-Create Location Contact on Service Call in Service Options.
SCHED-1163	Adding a phone number to a new service call initiated from the Customer Hub now adds the information to the Caller Phone field as expected.
SCHED-1164	When scheduling an appointment outside a technician's shift, Schedule now displays a message informing you that it's outside the resource's shift, but you will still be able to schedule the desired time.
SCHED-1188	Users can now reduce the Timeline View Bar Height to a minimum of 17 pixels in Settings > Schedule Configuration.
SCHED-1197	Users are now able to enter an apostrophe in the Resource Name field in Administration Settings.
SCHED-1216	If a user changes the appointment date to a different date, the data now updates the appointment Start Date and the service call Start Date.
SCHED-1220	Contract dates now display as expected when using the Contract Number lookup on a service call.
SCHED-1224	When a user creates multiple service calls in Signature and assigns them to multiple technicians with different estimated hours, the results now display in Schedule as expected. When a user splits appointments by when viewing related appointments in the service call and changes the estimated hours, the split appointments now display with the same hours.
SCHED-1229	We've fixed an issue where On Hold contracts displayed in the Contract Number lookup on a service call.
SCHED-1233	When creating a new service call, users can no longer select MCC as a call type.
SCHED-1234	Users will no longer receive an "Error loading data message" when doing a find for Maintenance Contracts with no results.

×