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Reschedule a Block of Appointments

You may find that you need to reschedule several (or all) appointments that were initially created using the Appointment Wizard. When multiple appointments are created using the Appointment Wizard, Schedule assigns these appointments a unique Group ID.   This allows Schedule to easily identify these as related appointments. 

To reschedule a group of appointments:

  1. Access the Related Appointments window from the Service Appointment, Job Appointment, Service Call, or Resource Activity window.
  2. Select the Related Appointments
    icon.
  3. Select By Group ID.
  4. In the Related Appointments window, mark the appointments to be rescheduled. You can mark all of the appointments by selecting the checkbox in the same row as the column headers or you can individually mark appointments.

    Completed appointments may not be selected during this process and these will be ignored by the Mark All feature.

  5. Select the Reschedule 
    icon.
  6. In the Reschedule Appointments window, edit any of the following defaulted fields:
    • Description
      If needed, you can edit the appointment/activity description.
    • Appointment Status
      You can update the appointment status for the selected appointments/activities.
    • New Start Date
      You can use the date/time picker to select the date and/or time for the starting date for the selected appointments OR you can highlight the information in the field and type the date and time.
    • Estimated Hours
      Update the estimated hours as necessary.
    • Days between Appointments
      You can edit the days between appointments if needed.
    • Skip Saturday/Sunday
      You can mark/unmark the weekend days as necessary.
  7. Choose Reschedule.
  8. Confirm that you want to reschedule the appointments.


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