Set up the Sync Date Filters (optional)

Beginning with MobileTech 7.5, the Start Sync Date filters are now set up in Woodford and are a global setting. Before MobileTech 7.5 this was a device setting in the MobileTech Client app. If you need to have different sync rules for different technicians, you will have to clone the MobileTech Woodford project and use different Roles to identify those different sync rules. For more information, see Sync Filter - Resco's Wiki.

The default setting is +/- 1 month. If you need to adjust the Sync Filter range, you will need to update each of the following entities in Woodford:

• Appointment

• Customer

• Equipment

• Job Safety Task

• Job Safety Task Response

• Service Call

• Subtask

• Task

• Task Response

To set up the Sync Date filters:

1. In MobileTech Administration, select Tools > Launch Resco Cloud Dashboard. 

2. Enter the Email and Password and select Log in. 

3. In the left navigation, select Woodford.

4. Open the MobileTech Woodford project.

5. In the navigation bar, select an entity from the left navigation. Make sure to click on the entity name to display the Entity view. If you click the icon to the left of the entity name, the Mobile Views, Forms and Charts view displays. The Sync Filter button only displays on the Entity view.

6. Click Sync Filter in the top navigation.

7. In the Edit Filter window, to the right of each Start Date:

   1. Enter a new value for Last X Months.

   2. Enter a new value for Next X Months.

8. Select Save.

9. Complete the same steps for the other entities, making sure to enter the same values as the first entity.

10. Save the project.

11. Publish the project.