Enter a Meter Reading

Open the equipment list for a customer or a service call:

• Select Customers. Select a customer and select the Locations tab. Select a location and select the Equipment tab.

• Select Service Calls. Select a service call, select More, and then select the Equipment tab.

Select the Meter Readings tab, and then select the New icon. After a meter reading is synced, you can update the meter reading throughout the current day. However, you can't change meter readings for previous days.

Enter information in the user-defined fields. For assistance with how to set up or enter information in these fields, contact your system administrator. (*Required field)

• *Equipment: The equipment ID.

• *Reading Date: By default, today's date is displayed and can't be changed. You can enter meter readings only for today.

• Equipment Reading 1-5: Integer fields.

• Equipment Reading 6-15: Numerical to two decimal places.

• Equipment Reading 16-18: Use the date controls to select a date.

• Equipment Reading 19-20: Currency fields.

• Equipment Reading 21-25: Text fields that have a maximum of 30 characters.

Select the Save icon.