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Enter a Meter Reading

  1. Open the equipment list for a customer or a service call:

    • Select Customers. Select a customer and select the Locations tab. Select a location and select the Equipment tab.

    • Select Service Calls. Select a service call, select More, and then select the Equipment tab.

  2. Select the Meter Readings tab, and then select the New icon. After a meter reading is synced, you can update the meter reading throughout the current day. However, you can't change meter readings for previous days.

  3. Enter information in the user-defined fields. For assistance with how to set up or enter information in these fields, contact your system administrator. (*Required field)

    • *Equipment: The equipment ID.

    • *Reading Date: By default, today's date is displayed and can't be changed. You can enter meter readings only for today.

    • Equipment Reading 1-5: Integer fields.

    • Equipment Reading 6-15: Numerical to two decimal places.

    • Equipment Reading 16-18: Use the date controls to select a date.

    • Equipment Reading 19-20: Currency fields.

    • Equipment Reading 21-25: Text fields that have a maximum of 30 characters.

  4. Select the Save icon. 

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