Enable Mobile Auditing (optional)

Use Woodford's Mobile Audit feature to update the Technician Vehicle table (SV00113). The location information updates automatically based on time/distance plus you can select to have the location updated when the technician updates appointments, creates a labor transaction, and/or times in/out of appointments.

The location data is updated when the device is synchronized to the host. We recommend that you use event-based synchronization so that the technician location coordinates are sent when completing (and syncing) their appointments. This will also enable other applications such as Schedule to view the most up-to-date information about the technician's location. For more information about synchronizing, see Setting up Host Syncing.

1. In MobileTech Administration, select Tools > Launch Resco Cloud Dashboard. 

2. Enter the Email and Password and select Log in. 

3. In the left navigation, select Woodford.

4. Open the MobileTech Woodford project.

5. Navigate to the Auditing tab on the left panel.

6. Under Auditing Settings, mark the following checkboxes:

   • Enable (this defaults to marked for Sync Dashboard, see Using Sync Dashboard (optional))

   • Include GPS position

   • Track GPS position changes: We recommend that you use the default values for Delay (600 seconds) and Distance (500 meters) as reducing these values may affect the device battery performance. 
     Select Yes when prompted with "Track GPS position is obsolete function replaced by Location Tracking. Are you sure to turn it on?"

7. The settings above are enough to track the technician's location in the Technician Vehicle table (SV00113), but if you also want to track entity-specific changes (Create and/or Update), you can mark the following options under Enable auditing for the following entities and operations:

   • Appointment: If you want to know where the technician was when recording his/her appointment data.

   • Time Entry: If you want to know where the technician was when recording labor transactions.

   • Time Log: If you want to know where the technician is timing in or timing out of appointments. 

8. You will also need to set up the following options in MobileTech Admin. See Mobile Device Global Settings in Set up MobileTech Options. 

   • UseMobileAuditBackgroundSync: Used to control the ability to auto-upload mobileaudit records to the host. This is used with Woodford's Auditing feature to track technician GPS coordinates based on creating or updating specific entities such as Appointment, TimeLog, or TimeEntry. Set this option to True.

   • OnSiteStatusUpdate: Used when UseMobileAuditBackgroundSync=True to determine what status will be used to automatically send the technician's GPS coordinates to the host.  No synchronization is required, but an internet connection must be available.

9. Select Save.

10. Publish the project.