Deleting an Equipment Record in Service Management

When you delete an equipment record in Service Management, if that record is linked to equipment in Equipment Management, the link to the Service Management record is removed when the record is deleted.

1. Select Cards > Service Management > Service Manager.
2. Select a customer and zoom on the Location Address ID field.
3. Use the Equipment button to open the Equipment Master window or select an equipment record.
4. Select Delete, and you receive the following warning: This equipment is linked to an equipment record in Equipment Management. Are you sure you want to delete this equipment and remove the link to Equipment Management?
5. Select Yes. The Service Management record is deleted, and the link to Service Management is removed on the corresponding Equipment Management record. The Equipment Management record is not deleted.