Skip to main content
Skip table of contents

Updating the EM Record When Equipment is Moved in SM

If you are using both Service Management and Equipment Management, you may have equipment records in Service Management that are linked to equipment records in Equipment Management. When a Service Management equipment record is updated with a new customer, location, and/or equipment ID, the service information on the Equipment Management record is now updated automatically. This keeps the two equipment records in sync when equipment is moved.

JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.