Before users can access information on Customer Portal pages, you must assign them to groups in Contact Management.
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In Microsoft Dynamics GP, select Cards > Service Management > Contact Management.
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On the Contact Setup window, in the Telephone field, select a contact.
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Select the Group button.
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On the Contact Group window, select the group to assign the contact to.
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Select the effective and expiration dates.
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Select Add. The group is added to the bottom of the window.
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Select OK.
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Repeat these steps for each contact to assign to a group.