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Select the App Drawer.
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Select IoT Hub.
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From the IoT Hub dashboard, on the BAS Agent card, select Manage BAS Agents OR select the BAS Agent icon from the left navigation.
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Select the ellipsis icon to the right of the agent name.
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Select Ping Agent from the context menu.
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The connection status icon changes to display the agent is being pinged. If you hover over the icon, the status message displays "Pinging agent".
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A status message displays indicating if the ping was successful or not.