Integration with Microsoft Dynamics GP

The Service Management modules automatically integrate with Microsoft Dynamics GP accounting modules during the installation. In an integrated system, the boundaries between modules are erased because information entered in one module is shared with other modules. With the benefits of integration, you have fewer opportunities for errors, faster data entry, and more powerful in-depth reporting. Lookup windows for customers, location addresses, salesperson names, and other master records are available throughout the system, regardless of where you first entered the records. If the record you want has not been created, you can create it within Service Management.

An important benefit of integration is that cost transactions can be posted simultaneously to Service Management and Microsoft Dynamics GP accounting modules. Service invoices are posted directly from Service Management to the Microsoft Dynamics GP Receivables Management module.

For ease of data entry, the Service Management Invoice window gives you the ability to enter invoice costs directly in the Microsoft Dynamics GP Payroll, Payables, and Inventory modules.

The integration and ease-of-use make Service Management a powerful tool for your business.